Welcome to Proactive Healthcare Solutions

At Proactive Healthcare Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, services, and other digital platforms. By using our website and services, you agree to the practices outlined in this policy.

1. Introduction

Proactive Healthcare Solutions is dedicated to providing comprehensive healthcare services with a focus on customer satisfaction and well-being. We value your privacy and are committed to protecting the information you provide. This Privacy Policy explains how we collect, use, store, and safeguard your personal data.

2. Types of Information Collected

We collect various types of personal information to deliver our services effectively. This includes:

  • Personal Identification Information: Name, email address, phone number, mailing address, gender, and other similar data.
  • Health Information: For medical and healthcare-related services, we may collect relevant health information with your consent.
  • Technical Data: Information about your device, browser, IP address, and website usage, collected through cookies and similar technologies.

3. How Information is Collected

We collect information in the following ways:

  • Direct Collection: When you fill out forms on our website, subscribe to our newsletter, make a purchase, or interact with our customer support.
  • Communication: We may collect personal information when you engage with us via email, phone, or SMS.

4. Purpose of Data Collection

We collect your personal information for the following purposes:

  • Service Delivery: To provide healthcare services, process payments, and manage your healthcare needs.
  • Communication: To communicate with you about your services, appointments, and important updates.
  • Marketing and Promotions: To send you marketing materials, promotions, and information about new products or services (only if you have consented to receive them).
  • Improvement of Services: To improve the functionality, design, and security of our website and services.
  • Legal and Regulatory Compliance: To comply with legal obligations and maintain the integrity of our services.

5. Data Security Measures

We take the security of your personal data seriously and implement a variety of security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: We use encryption protocols (SSL/TLS) to protect sensitive data during transmission.
  • Access Control: We restrict access to personal data to only authorized personnel who need it to perform their duties.
  • Secure Storage: Personal data is stored in secure servers with appropriate protection against unauthorized access.
  • Regular Audits: We conduct regular security audits and update our security practices to ensure the continued protection of your data.

6. Data Sharing

We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following situations:

  • Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner, subject to the terms of this Privacy Policy.

7. SMS Consent

We respect your privacy and ensure that your SMS preferences are maintained. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes. You will only receive SMS communications from us related to your services, appointments, or other essential updates.

8. User Rights

You have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request to update or correct any inaccurate or incomplete information.
  • Deletion: You may request to delete your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt-out at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at the contact information provided below.

9. Contact Information

If you have any questions or concerns regarding your privacy or this Privacy Policy, please contact us at:

Proactive Healthcare Solutions
Email: info@prosolutionscare.com
Phone: (800) 600-0399

We are committed to addressing your inquiries and concerns as promptly as possible.

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. We may update this policy from time to time, and we encourage you to review it periodically for any changes.